Effective Date: July 4, 2026

This Privacy Policy explains how TSEZ LLC, doing business as TSEZ Leather (“TSEZ Leather,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information when you visit our website or make a purchase from https://tsezleather.com.

By using our website, creating a customer account where available, contacting us, or placing an Order, you acknowledge the practices described in this Privacy Policy.

1. Business Information

Legal Business Name: TSEZ LLC
Store Name: TSEZ Leather
Business Address: 1951 Cabernet Pl, Easton, Pennsylvania 18045, United States
Website: https://tsezleather.com
Support Email: support@tsezleather.com
Phone: +1 973-462-5939
Support Hours: Monday to Friday, 9:00 AM to 5:00 PM ET

2. Scope of This Privacy Policy

This Privacy Policy applies to personal information we collect through our website, checkout, customer accounts where available, customer service communications, Order processing, advertising, and related online store features.

It does not apply to websites, platforms, payment providers, shipping carriers, or other third-party services that we don’t own or control. Those third parties may maintain their own privacy policies, and we’d encourage you to review them separately.

3. Personal Information We Collect

Depending on how you interact with us, we may collect:

• Contact information, such as your name, email address, phone number, billing address, and shipping address
• Order information, such as products purchased, Order number, payment status, shipping status, Returns, Refunds, cancellations, and customer support history
• Payment-related information, such as payment method details processed through our payment providers
• Account information, if customer accounts are available and you create or use one
• Communication information, such as emails, messages, support requests, and feedback you send us
• Device and usage information, such as IP address, browser type, device type, pages viewed, referring website, time spent on the site, and how you interact with our website
• Advertising and measurement information, such as ad clicks, conversion events, and website activity connected to Google Ads

We don’t intentionally collect more personal information than is reasonably necessary for our business purposes.

4. How We Collect Personal Information

We may collect personal information directly from you when you:

• Visit our website
• Place an Order
• Create or access a customer account, if customer accounts are available
• Contact customer support
• Request a Return, Refund, cancellation, or Order change
• Interact with website features, forms, or checkout pages

We may also collect information automatically through cookies, pixels, tags, analytics, and similar technologies, depending on your location, browser settings, our active store features, and applicable law.

5. How We Use Personal Information

We may use personal information to:

• Process, fulfill, ship, and deliver Orders
• Process payments, Refunds, Returns, cancellations, and chargeback-related matters
• Provide customer service
• Communicate with you about Orders, support requests, policy updates, or account activity
• Operate, maintain, secure, and improve our website
• Detect, prevent, and respond to fraud, unauthorized activity, security incidents, or misuse
• Measure website performance and advertising effectiveness
• Run Google Ads for advertising, conversion tracking, measurement, and campaign performance
• Comply with legal, tax, accounting, and regulatory obligations
• Enforce our policies and rights

6. Shopify and Store Platform Services

Our store is hosted and operated through Shopify. Shopify supports our online store, checkout, customer accounts where available, payment-related features, privacy controls, analytics, and other e-commerce functions.

Shopify may process personal information on our behalf, consistent with Shopify’s own privacy documentation and applicable terms.

7. Payments

Payments are processed through Shopify and/or third-party payment providers. We don’t directly store full payment credentials on our own systems.

Our payment providers collect and process payment information as needed to complete transactions, prevent fraud, verify payment details, and meet their own legal and financial obligations.

8. Shipping and Delivery

We may share Order and delivery information with shipping carriers, fulfillment providers, and related service providers so they can deliver your Order, provide tracking, handle delivery issues, and assist with carrier claims. This may include your name, shipping address, phone number, email address, Order details, and tracking information.

We currently ship to eligible addresses within the contiguous United States only. We do not ship to Alaska, Hawaii, P.O. Boxes, APO/FPO addresses, or international addresses. See our Shipping Policy for more detail.

9. Customer Accounts

If customer accounts are available on our website, we may collect and process account-related information so you can view Order history, manage account details, and use account features.

You’re responsible for keeping your login credentials secure. If you believe your account has been accessed without authorization, contact us at support@tsezleather.com.

10. Transactional Communications

We may use your contact information to send transactional or service-related communications, including Order confirmations, shipping updates, delivery notices, customer support responses, Return or Refund updates, account notices, and policy-related communications.

We don’t currently run email or SMS marketing campaigns. If we begin using email marketing, SMS marketing, abandoned-cart marketing, or other marketing automation, we’ll update this policy and provide any required notice, consent, and opt-out options at that time.

11. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, scripts, and similar technologies to operate the site, remember preferences, improve performance, understand visitor activity, prevent fraud, and support Google Ads advertising and measurement.

Based on our current Shopify Customer Privacy settings, a cookie banner isn’t required for the regions where we currently sell. Where applicable law requires it, privacy or cookie controls may still be made available depending on your location, browser, device, and other legal requirements.

You can typically control cookies through your browser settings, though blocking or deleting them may affect website functionality, checkout, account access, or other shopping features. For more detail, see our Cookie Policy.

12. Google Ads, Advertising, and Measurement

We use Google Ads to advertise our products, measure ad performance, and understand how visitors interact with our website after clicking or viewing our ads.

Google Ads may use cookies, tags, pixels, device identifiers, browser information, IP address, pages viewed, purchase activity, and other event data to help measure conversions, improve campaign performance, prevent fraud, and show relevant ads. Google’s own disclosures explain that this conversion and event data may support campaign performance reporting, automated bidding, and customer value reporting, and that personalized advertising is intended to give users information and choices about how their online activity may be used for ads.

You can manage some Google advertising preferences directly through your Google account and browser settings. Depending on your location, you may also be able to use our data sharing opt-out page or a recognized opt-out preference signal, such as Global Privacy Control.

13. How We Disclose Personal Information

We may disclose personal information to:

• Shopify and other store platform service providers
• Payment processors and fraud-prevention providers
• Shipping carriers and fulfillment providers
• Customer service and messaging providers
• Google Ads, for advertising, conversion tracking, measurement, and campaign performance
• Professional advisors, such as accountants, attorneys, or insurers
• Government authorities, regulators, courts, or law enforcement, when required or permitted by law
• Successors or other parties involved in a business transfer, merger, sale, or restructuring

We do not sell personal information for money. That said, certain privacy laws define some advertising, analytics, or data-sharing activities, including some activity connected to Google Ads, as a “sale,” “sharing,” or “targeted advertising,” and we address those categories separately below.

14. Data Sharing Opt-Out Rights

Where required by applicable law, you may have the right to opt out of certain uses or disclosures of personal information that could be considered a “sale,” “sharing,” or targeted advertising.

Our Shopify Customer Privacy settings currently keep a data sharing opt-out page active for California, Colorado, and other applicable U.S. states, based on Shopify’s automated settings. You can submit an opt-out request through our Data Sharing Opt-Out page, where available based on your location.

15. Global Privacy Control and Opt-Out Preference Signals

If you visit our website with Global Privacy Control or another recognized opt-out preference signal enabled, we’ll treat that signal as a request to opt out of activity that may be considered a “sale” or “sharing” of personal information, or targeted advertising, where applicable law requires it.

This opt-out applies to the specific device and browser you used to visit our site. If you switch browsers or devices, clear your cookies, or change your settings, you may need to renew your privacy choices.

16. U.S. State Privacy Rights

Depending on your state of residence and applicable law, you may have the right to:

• Know or access the personal information we collect about you
• Request correction of inaccurate personal information
• Request deletion of your personal information
• Request a copy of your personal information in a portable format
• Opt out of targeted advertising, sale, or sharing of personal information
• Limit certain uses of sensitive personal information, where applicable
• Appeal a decision on your privacy request, where required by law

These rights apply only in states with applicable privacy laws, not all rights exist in every state, and some rights are subject to exceptions.

17. How to Submit a Privacy Request

You can submit a privacy request by:

Email: support@tsezleather.com
Mail: TSEZ Leather, TSEZ LLC, 1951 Cabernet Pl, Easton, Pennsylvania 18045, United States
Online: Data Sharing Opt-Out page, for opt-out requests specifically

Please include enough information for us to verify and process your request, such as your name, email address, Order number if applicable, and the type of request you’re making.

We may need to verify your identity before processing certain requests, and we’ll respond within the timeframe applicable law requires.

18. Authorized Agents

Where permitted by applicable law, you may use an authorized agent to submit a privacy request on your behalf. We may require proof that you authorized the agent, and we may still ask you to verify your identity directly with us unless an exception applies.

19. Non-Discrimination

We won’t unlawfully discriminate against you for exercising your privacy rights. For example, we won’t deny you goods or services, charge you a different price, or provide a different level of service solely because you exercised a privacy right, except as permitted by applicable law.

20. Data Retention

We retain personal information for as long as reasonably necessary to operate our business, provide our services, fulfill Orders, handle Returns and Refunds, maintain records, meet legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

Retention periods vary depending on the type of information, the purpose it was collected for, legal requirements, and our business needs.

21. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. That said, no website, system, or method of transmission is completely secure, and we can’t guarantee absolute security.

22. Children’s Privacy

Our website is intended for general audiences and isn’t directed to children under 13. We don’t knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to us, contact us at support@tsezleather.com and we’ll look into it.

23. Links to Third-Party Websites

Our website may link to third-party websites or services. We’re not responsible for the privacy practices, content, or security of those third-party sites, and we’d encourage you to review their privacy policies directly.

24. International Users

We currently sell and ship to eligible addresses within the contiguous United States only. We do not ship to Alaska, Hawaii, P.O. Boxes, APO/FPO addresses, or international addresses.

Our website and services are operated from the United States. If you access our website from outside the United States, your information may be processed here.

25. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we’ll revise the Effective Date above. The updated policy applies once it’s posted, unless applicable law requires otherwise.

26. Contact Us

Questions about this Privacy Policy or our privacy practices? Reach us at:

TSEZ Leather
TSEZ LLC
1951 Cabernet Pl
Easton, Pennsylvania 18045
United States

Email: support@tsezleather.com
Phone: +1 973-462-5939
Support Hours: Monday to Friday, 9:00 AM to 5:00 PM ET